Privacy Policy


Welcome to and related application CadenceVR,com Desktop – (collectively “,”, “Company”, “We,” “Us,” or “Our”).


We respect your right to privacy. Your ability to make informed choices about the use of your information is important to us. We want to make sure that you understand the type of information we collect about you, how it is used and the safeguards we use to protect it. This Privacy Policy explains our policy regarding the collection, use, disclosure and protection of personal information you share with us.


Our products and services provide instant access to health and fitness data so you can track your progress and reach personal goals. As we provide you with our products and services, we are also dedicated to safeguarding your personal data, respecting your rights and letting you decide how we use your personal data.


Your privacy is, in short, critically important to us. We, therefore, at have a few fundamental principles:

  • we don’t ask you for personal information unless we truly need it.
  • we don’t share your personal information with anyone except to comply with the law, develop our products and services and provide you with our products and services, or protect our rights.
  • we treat your personal information with the highest regard to privacy and security. designs software, trainingvideos and workouts that can track your everyday health and fitness to help you train and reach your goals. This privacy policy applies to our products that can monitor your fitness and bodily functions (“Products”), our websites, and related services (the “Site”), currently accessible at , our software (“Software”) The Products, Site, Software are jointly referred to in this privacy policy as the “ product”. The following statement (the “Privacy Policy”) discloses the guidelines has established for protecting the information you provide to during your visit to or use of the product. The Site is owned, operated, and maintained by, e-mail:



The type of information that we collect and retain depends upon your interaction with Here is a short overview of the two main types of interactions.



We collect the personally identifiable information you provide to us:

Place an order, register a product, using a product (information we collect is necessary to complete order handling, product license registration and improve our product so that we can ensure you products and services in the future) :

  • Name (order placement and register product)
  • (shipping) Address (order placement)
  • E-mail address (order placement, newsletter and register product)
  • Language
  • Country (Tax calculation, Limitation for payment gateways based on the country)
  • Requesting product support or other services (information we collect is necessary to, provide support and to respond to queries such as your name and address and information about your computer hardware, software (including your License Number), and the nature of the problem you are experiencing).
  • Information from devices where you installed and ran the product.
  • When you make a payment on, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
  • We collect information from your computer which provide us with technical information when you access or use the product. This technical information includes log files and analytics information.

You have the final decision on whether to proceed with any activity that requests personal information. However, if you do not wish to provide information needed for a transaction, you may not be able to complete it.



Your personal data is stored by on its servers, and on the servers of the database management services engages, located also in the Netherlands, Europe. retains data for the duration of the user’s relationship with and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you are a user or require our services so that we can provide these services to you.


At the moment you cancel your membership or withdraw your consent for the processing of your personal information, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.



Cookies are small pieces of unique information, sent by a website, that are stored on your computer’s hard drive by your web browser. Cookies enable a website to tailor information presented to you based on your browsing preferences. does use cookies on the site.



If makes changes to any terms or conditions of this Privacy Policy, these changes will be posted on the Site in a timely manner. If decides to change this Privacy Policy, it will post those changes on this Privacy Policy and other places deems appropriate, which may include the Site, for a period of time deems appropriate, so that you are aware of what information collects, how uses it, and under what circumstances, if any, discloses it. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Policy. However, there may be cases where changes to the Privacy Policy may be more significant. In such cases, We will first provide a more prominent notice. In case of a business transaction in which a portion or all of’s business is acquired, will notify you as described above in this paragraph. We will in any case not reduce your rights under this Privacy Policy without your explicit and informed consent.


Your continued use of our Products and Services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our Products or Services and contact us to close any account you may have created.


All prior versions of this Privacy Policy will be kept in an archive for your review upon request. More details concerning the collection or processing of personal data may be requested from at any time. Please see the contact information at the end of this Privacy Policy.



By providing us with your personal information when you obtain or use any of our products or services, you consent to the collection, use and disclosure by of your personal information as provided in this Privacy Policy.


Your consent includes the retention of personal information that is collected through, including your personal information that you submit through a registration process, for as long as you are a user of’ products and services, and for a reasonable time thereafter, unless and until you withdraw your consent.


Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to, such as statistics of the use of This information will be de-associated with your name and other identifiers.



Rectify, Restrict, Limit, Delete
If you have provided personal information to you may ask us to delete or change your personal information we collected. You can email your request to


Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contacts us at

Last updated August 25th, 2018.